Safe Sender Lists.
From 2007 the majority of ISP’s have enforced some sort of image and link suppression to reduce Spam volume and protect email users against Phishing.
To ensure that our e-mails won’t be filtered out of your inbox as spam and you receive Chameleon-i’s emails with images and links enabled we ask that you add support@mail-chameleoni.com and *@chameleoni.com to your address book or safe list.
Don’t know how to add us to your safe list?
It’s easy really, follow our step-by-step guide on how to add our domain to most of the main e-mail clients. If you have any problems then e-mail us at support@chameleoni.com and we can take you through the process, or alternatively check directly with your Email Service Provider.
- Microsoft Outlook
- In your inbox, select the e-mail from Chameleon-i
- Open the ‘Actions’ menu and select ‘Junk E-mail’
- Next select ‘Add sender to Safe Senders list’
- Yahoo! Mail
- Open your email from Chameleon-i
- Select ‘Add to Address book’ next to the sender details
- Add our phone number 01483 600376
- Select ‘Add to Address book’
- If it is already in your ‘Bulk’ folder:
- Open the email from your ‘Bulk’ folder
- Select the ‘Not Spam’ button
- Follow the instructions above to add to your address book
- Hotmail
- Open your email from Chameleon-i
- Next select the ‘Add contact’ link next to the senders details
- If it is already in your ‘Junk’ folder:
- Open the email from your ‘Junk’ folder
- Select the ‘Mark as safe’ link next to the sender details
- Follow the instructions above to add to your address book
- AOL version 9.0
- Select ‘Spam Controls’ link (to the right of your inbox)
- Once the ‘Mail and Spam controls’ box has appeared, select ‘Customer sender list’
- Add our domain address info@mail-chameleoni.com and info@chameleoni.com and *@chameleoni.com
- Next select ‘Add’ and finally ‘Save’
