Move from search to shortlist faster
Keep candidate records, CVs, skills, searches, applications and matching tools close to the job your recruiter is working on.
Candidate searchCV parsingAuto-matchingShortlists
Core recruitment CRM and ATS capabilities
Recruitment features built around the way agencies work
Manage candidates, clients, jobs, applications, communication and reporting in one connected recruitment platform—then configure the workflows each desk needs.
PermanentContractTemporaryRole-based access
Connected recruitment operation
Capabilities organised around the work
Candidate and client CRM
Records and history stay connected
Jobs and applications
Workflows support the route to placement
WhatsApp and telephony
Communication stays beside the right records
Contact X and AI Agents
Sourcing and assistance connect to the workflow
Features connected to outcomes
What the capability changes for your agency
A feature matters when it helps a recruiter move work forward, gives a manager better control or removes friction from the route to placement.
Build stronger candidate and client pipelines
Use Contact X sourcing alongside your recruitment records to find contact details, organise outreach and turn research into relevant conversations.
Contact XContact sourcingCandidate outreachClient prospecting
Keep every relationship in context
Give recruiters one history for candidates, clients and contacts, so the next conversation starts with the information already known.
Contact historyClient managementEmail integrationActivity tracking
Spend less time on repeat administration
Use templates, tasks, notifications and configurable workflows to make routine work easier to complete consistently.
Workflow managementTemplatesTask schedulingNotifications
Give recruiters an AI Agent for the next action
Use recruitment context to assist with searching, matching, summaries and suggested next actions while keeping recruiter judgement in control.
AI AgentSemantic searchAI matchingSummaries
Connect communication to the work
Keep email, WhatsApp and integrated telephony activity beside the candidates, clients, jobs and follow-up actions they relate to.
EmailWhatsAppIntegrated telephonyCommunication history
Give managers clearer visibility
Use dashboards, pipeline reporting and activity data to see what is moving, what is slowing down and where attention is needed.
Activity dashboardsPipeline reportsForecastingReal-time reporting
Support the way each desk operates
Run permanent, contract and temporary recruitment workflows while controlling access, compliance and connected services.
Configurable workflowsCompliancePermissionsIntegrations
Core capability map
Explore the capabilities behind a connected recruitment desk
Start with the newest connected modules, then open the business area that matches the workflow you want to improve.
WhatsApp workflows
Keep WhatsApp communication and supported automation connected to recruitment records and workflows.
Integrated recruitment telephony
Connect call activity and supported telephony workflows to the candidates, clients and jobs they relate to.
Contact X sourcing
Support candidate and client contact discovery and move useful research into organised outreach.
AI Agent assistance
Assist recruiters with context-aware search, matching, summaries and suggested next actions for human review.
Complete capability explorer
Find the capability behind the outcome
Every listed capability remains easy to review—deduplicated and organised around the work your team is trying to improve.
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Capabilities
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Business areas
Talent discovery and candidate records16Find relevant people sooner and give every recruiter a dependable, searchable talent history.Explore features
Auto-Matching
Boolean Search
Full-Text Search
Geolocation
LinkedIn Contact Search
Personalized Profiles
Pre-Screening
Predictive Analytics
Resume Database
Resume Management
Resume/CV Parsing Tools
Resume Search
Semantic Search
Tagging/Skills Matrix
Tagging – 3 Tiers
Tagging – Bulk Assign
Client CRM and business development17Turn relationship knowledge into better follow-up, stronger pipelines and more valuable conversations.Explore features
Client Management
Client Portal
Client Website Integration
Contact Database
Contact History
Contact Management
Customer Accounts
Customer Activity Reporting
Customer Analysis
Customer Database
Customer History
Lead Management
Pipeline Management
Pipeline Reports
Quota Management
Sales Analytics
Sales Forecasting
Jobs, applications and placements15Keep vacancies moving with visible ownership from first application through interview and placement.Explore features
Applicant Tracking
Applicant Workflow
Applications Management
Applications Communication
Interview Scheduling
Instant Vacancy Pages
Job Application Management
Job Management
Job Tracking
Jobs Board
Ratings & Reviews
Recruiting Management
Referral Source Tracking
Referral Tracking
SpotaJob
Communication and engagement35Keep recruiter conversations timely, consistent and attached to the records that provide their context.Explore features
Appointment Management
Auto-Responders
Automatic Notifications
Bulk Send
Calendar Management
Calendar Sync with Google
Call List Management
Chat
Commenting
Email Alerts
Email Archiving
Email Integration
Email Marketing
Email Notifications
Email Templates
Google Mail Integration
Google Calendar Integration
Inbox Management
Instant Messaging
In-Product Email
Mail Merge
Microsoft Outlook Integration
Microsoft Outlook Plugin
Mobile Alerts
Real-Time Notifications
SMS Integration
SMS Marketing
Social Media Integration
Unsubscribe Database Email
Unsubscribe Database SMS
Facebook
Gmail
Google Calendar
Microsoft Outlook
Twitter
Workflow and recruiter productivity21Reduce repetitive administration and make the next action clearer across every busy desk.Explore features
Activity Management
Automated Baskets
Automatic Formatting
Baskets
Configurable Workflow
Customizable Templates
Document Management
Document Storage
Document Templates
Drag and Drop Uploader
File Management
Filtered Views
History Tracking
In-Browser Document Editor
One-Click Record Creation
Records Management
Smart Navigation Panel
Task Scheduling
Task Tracking
To-Do List
Workflow Management
Reporting and management insight12See activity, performance and emerging bottlenecks early enough to act on them.Explore features
Activity Dashboard
Ad hoc Analysis
Ad hoc Query
Ad hoc Reporting
Administrative Reporting
Customizable Reporting
Forecasting
Goal Setting / Tracking
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Google Analytics
Compliance, permissions and security26Protect sensitive recruitment data and support controlled, auditable ways of working.Explore features
Access Control
Approval Process Control
Audit Trail
Authentication
Automatic Backup
Certification Management
Compliance Documentation
Compliance Management
Credential Management
Customizable Approvals
Document Approval
Electronic Signature Capture
IP Restriction
Permission Management
References
Role Management
Role-Based Permissions
SSL Security
Secure Login
Single Sign-On
User Activity Monitoring
User Management
Encryption of sensitive data at rest
HTTPS for all pages
Forced Password Reset
Data backup in multiple locations/GEO regions
Temporary, contractor and finance operations22Connect assignments, worker time and commercial processes instead of managing them in separate spreadsheets.Explore features
Accounting Integration
Accounting Management
Assignment Management
Attendance Management
Availability Management
Billing & Invoicing
Clock In / Out
Commission Calculations
Compensation Management
Contract Management
Contractor Management
Currency Conversion
Invoice Management
Multi-Currency
Multiple Pay Rates
Overtime Calculation
Payroll Integration
Time & Attendance Tracking
Time & Expense Tracking
Time Clock Integration
Time Off Requests
Timesheets
Platform, data and integrations34Shape the platform around your agency and connect the services your operation already depends on.Explore features
API
Activity Tracking
Bulk Notes
CRM Integration
Configuration Management
Custom Development
Custom Fields
Custom Search Grids
Custom Forms
Custom User Interface
Customizable Branding
Customizable Categories
Data Filtering
Data Import
Data Import/Export
Data Migration
Duplicate Detection
Duplicate Merge
HR Management
Microsoft Diary Integration
Mobile Integration
Multi-Country
Multi-Language
SEO Management
Search Functionality
Self Service Portal
Third-Party Integration
G Suite
LinkedIn
Microsoft Office 365
Sage – Feed
QuickBooks – Feed
WordPress
Xero – Feed
Feature availability can vary by licence, desk type, configuration and connected service. We will confirm the appropriate setup for your agency during a demonstration.
See the features working in your recruitment process
Bring us a real workflow or operational bottleneck. We’ll tailor the demonstration around the candidates, clients, jobs, communication and reporting your team needs.