Chameleon-i has partnered with SYNETY, the leading cloud-based telephony provider.
Our partnership can really benefit your agency by streamlining your business communications and drive advanced telephony functions directly from your Chameleon-i database.
Key features of our integration include:
The ability to make calls directly from the candidate and client records.
Low call charges from only 2p per minute to a UK mobile
Logging of incoming and outgoing calls on the client and candidate record
Storage and playback of all calls
Real-time dashboard reporting on calls
Integrated pop-up alerts linked to candidates and client screens when receiving inbound calls.
No capital expenditure as it works as an overlay with existing phone system.
A rolling monthly contract on a per user per month basis
Synety CloudCall’s features can be delivered in addition your telephony arrangements on a per-user, per-month basis. There are no upfront costs which complements our business model. Your agency will also benefit from ultra-low costs for outbound calls. This enables significant savings for their agency.
Mark Seemann, CEO of SYNETY, commented: “We are delighted with the integration of our software with Chameleon-i. When leading providers of online recruitment software solutions such as Chameleon-i integrate with CloudCall, it highlights the business benefits and efficiencies that can be gained. CloudCall is a simple add-on, with no upfront costs – it is an easy purchase decision that offers rapid return on investment alongside the ability to enhance business performance.”
“Our CloudCall software benefits businesses by showing them a complete picture of their interactions with their customers. This helps to share knowledge across the organisation and enhances the service. As the recruitment industry relies upon voice interactions, Chameleon-i’s integration with CloudCall will provide their users with a powerful solution that incorporates sophisticated call handling functions and advanced recording capabilities”
David Egan, Managing Director of Chameleon-i said: “We have been repeatedly asked by our clients about telephony integrations options and we are delighted to launch the integration with SYNETY’s CloudCall. Our clients will now have the ability to make phone calls directly from their Chameleon-i candidate and client records using the click to call feature. This adds real value to our users as it streamlines their daily activities.”
“We are pleased to offer CloudCall’s additional functionality to our clients, knowing how useful it is to have full details of all call histories, alongside the ability to make call notes and to have access to recorded conversations. With our new reporting system, it will also be possible to target and report on calls made, ultimately offering a complete management solution tool.”