Application tracking software.
A job application can be a fairly lengthy process these days, even from the point of view of a recruitment consultant putting candidates forward for a position with an employer.
For the candidate, it is often even more frustrating as they sit waiting, without knowing where in the process their application is. Applicant tracking system software allows an application to be followed step-by-step online, meaning that both agents and candidates always know what is going on.
Save Time and Get Better Candidate Satisfaction.
A good recruiter aims to keep their candidates up to date on things, but it can be hard to do this when you are working with many candidates on a number of vacancies. This can mean candidates you don’t have any major news for, or who have been rejected early in the application process, don’t get contacted as a priority – alienating candidates who may be left feeling neglected or forgotten about. They might contact you for updates all the time if they are the proactive type, or they might develop a negative impression of your service – neither of which is good for you or your agency.
By keeping track of every application and its current status online, you can now offer a way for candidates to find information for themselves, but also ensures you can always find out quickly what they want to know if they contact you for an update on their application.
Applicant tracking software assists in reducing the number of person-to-person enquiries, and makes sure that those you do get are easy to handle, fast – and all without a drop in candidate satisfaction.